FAQ
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Is it open for consumption on site?
During the pandemic no on-site consumption is allowed.
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Do you deliver?
Yes, we deliver up to 40 km from Padoca.
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What region do you ship to?
Up to 40 km from Padoca's
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What opening hours?
Oui, nous livrons jusqu'à a 40 km de chez Padoca.
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What's the location?
We are at 1244 Boul. Sainte-Foy, Longueuil J4K1X3
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What is the payment method?
On site you can pay by credit or debit card, or cash. On our website you can pay with Visa or Mastercard credit card
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Where can I see the menu?
Yes of course, you can look at our menu here on our sitweb.
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How to order?
This way, it's easy! Choose your favorite dishes and products, let us contact you and make the payment.
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Do you sell frozen products?
Yes, all of our dishes and soups are frozen.
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Are there vegetarian or vegan options on the menu?
Yes, every week we offer you vegetarian and / or vegan options
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Are there gluten and / or lactose free food options?
Yes, next to our each dish there is an indication whether the product is gluten or lactose free.
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Do you sell products for the family?
We have 1kg dishes that are designed for the family.
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Do you resell your products?
Yes, we have a range of products that you can sell at your store or buy from your nearest store.
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In what languages do you offer support?
We have customer service in English, French and Portuguese.
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Is there a pet area?
No.
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Is the place accessible to people with disabilities?
No
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Parenting styles
You can pay securely with Visa, MasterCard, Debit or Padoca gift card. For security and fraud reasons, purchases made by credit card on our online store will only be accepted if the name and billing address match the name on the review credit card and the address indicated on the credit file. In the event of a duplicate, we reserve the right to verify the validity of the transaction with the cardholder and to cancel the order if necessary. All prices are in Canadian dollars.
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Return Policy / Refund
You could quote (24) that they were subject to the exception or massive ordering of votes so that we could deal with a problem in the voting / club. All sales are final. We do not have refunds on all surgical products or products for which the reasons for return are: improper handling or improper storage. If you have any questions or concerns regarding the product, please write to info@padocacuisine.com.
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Order modification
If you wish to request changes to your order, you can send a courier to sales@padocacuisine.com or contact customer service just 48 hours before placing your order. A confirmation mail will be sent to confirm the change.
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Allergies
All factory products in a kitchen containing: eggs, milk, wheat flour, tree nuts, peanuts.